This Contact form allows you to ask questions or even requesting us to book a mobile detailing appointment.
Car Owner Questions
How do I order a car wash?
In a word, Car Spa Orlando is completely On Demand. In summary, simply click any "Book an Appointment", or "Schedule Now Button", choose what you want, fill in the quick information and click book. However, You can also call or text and we will book it for you. moreover, if you click on the Schedule Now button on our top menu, you will be able to call or text us directly from the website.
What should I do the day of my appointment?
First, expect a text from us letting you know we are on our way. Second, if we are behind on our schedule we are going to make sure to let you know. If this is a problem, you can definately reschedule. Please let us know you got our text and confirm whether is ok or not that we are behind. it is always good to allow a good 2 hour block around your appointment time in case we are behind ar ahead of schedule.
Can I cancel my request?
In contrast to other detailing companies in Orlando, we do not mind if you cancel on us. Cancel for free, we understand things happen.
Can I pay with cash?
You can pay with cash, credit card, debit card, paypal, cash app, and with a copy of your ID and signing an aggreenment even a check.
Should I pick up my trash and things from the car?
Overall, we do not require you pick up trash or your things from the car. However, if you have valuables or large things on the car that accumulate dirt or are hard to move we recommend you to take them out. This will guarantee we make the best detailing job we can make
Is my payment secure?
As a matter of fact, the Car Spa Orlando credit system, Paypal, meets PCIDSS requirements, reaching Certified PCI level 1.
How can I contact my detailer?
Do I need to Tip my detailer?
Gratuity is not required, but it is appreciated.
What if I’m not satisfied with my service?
Due to Customer satisfaction being very important to us. If you are not satisfied with your service we want to fix it. Therefore, please check your car before we leave, and after we leave. if you see something you don't like tell us. However if we left then call us right away.
Drive Fresh, and Drive Safely.
The Car Spa Orlando Team